Privacy policy

Last updated: September 2, 2026

AInVFX ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, disclose, and protect information when you visit our website ainvfx.com, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian laws.

1. Information we collect

• Information you provide directly:

  • Contact form: your name, email address, company, country, and any message you include. You can also indicate whether you consent to receive non-transactional emails, and attach files such as a CV when applying for a job.
  • Mailing list: your email address.
  • Enrollment and bookings: if you enroll in a training program (a Masterclass or a Bootcamp), book a 1-on-1 mentoring session, or purchase a session recording, you provide enrollment, scheduling, or delivery details, and payment information goes to our payment processor (Stripe). We do not store your payment information.
  • Program participation: live sessions are recorded. If you attend, the recording may include your name, image, voice, chat messages, and work you present, as described in our Terms and Conditions. You can keep your camera and microphone off and use a display name if you prefer not to be identified.

• Information collected automatically (server logs): our web server automatically records standard access logs. These may include your IP address, browser type and version, operating system, the date and time of your visit, the pages you viewed, and the referring website. We use this information for website administration, security, and aggregate trend analysis. We do not use it to identify individual visitors, except during security investigations or as required by law. We do not use cookies.

2. How we use your information

• To respond to you: answer your questions, provide information about our services, and evaluate job applications.
• To deliver programs, mentoring, and recordings: enroll you, run the sessions, schedule and hold 1-on-1 mentoring sessions, deliver purchased recordings, share recordings and materials with participants, and send transactional emails such as confirmations and receipts.
• To use recordings: program recordings are shared with participants, and we may also use them, in whole or in part, for promotion and in recorded versions of our programs, as described in our Terms and Conditions.
• To send non-transactional emails, with your consent: updates about our services and upcoming programs, in line with Canada's Anti-Spam Legislation (CASL). You can opt out at any time (see "Email preferences" below).
• To improve the website and keep it secure: we use aggregated log information to understand how the site is used, and log details to detect and prevent security threats.

If we cannot collect or process the personal information needed for a service, we may be unable to provide that service to you.

3. Where your data is stored

Our website is hosted on Amazon Web Services (AWS) in the AWS Canada (Central) Region (ca-central-1, Montréal). Website data, including server logs, is stored in Canada.

We want to be precise about what that means. AWS is a United States company. Under United States law, such as the CLOUD Act, a provider under US control can be required to disclose data in its possession, even when that data is stored in Canada. Storing your data in Canada reduces exposure, and we say so plainly rather than presenting it as absolute protection.

4. Disclosure of your information

We do not sell, trade, or rent your personal information. We share it only as described here:

• Service providers:
  • Web hosting: AWS, as described in section 3.
  • Payment processor: Stripe handles program payments. We do not store your payment information.
  • Email service provider: a third-party provider may send our transactional and, with your consent, non-transactional emails.
  • Cloud GPU providers and prize sponsors: where a program includes cloud GPU credits or sponsored prizes, we share with the provider or sponsor named on the program page the details needed to deliver them: your name, your email address, and the identifier of your account with that provider. They process this data under their own privacy policies. We may also send sponsors aggregated reports about a cohort, such as participation and credit usage, which do not identify anyone. Our payment, email, and cloud GPU providers may process data outside Canada, in which case that data is subject to the laws of those jurisdictions. We choose providers with appropriate security measures.
• Legal requirements: we may disclose information when required by law or a valid legal request from Canadian or other competent authorities.
• Protection of rights: we may disclose information when necessary to protect the rights, property, or safety of AInVFX or others.
• Public display of recordings: as stated in our Terms and Conditions, program recordings, which may include your image, voice, and chat contributions, may be displayed publicly or included in recorded versions of our programs.

5. Data retention

We keep personal information only as long as needed for the purposes above:

• Contact form and mailing list data: as long as you remain subscribed or until you request deletion. Attachments are kept only as long as needed to process your inquiry or application.
• Enrollment and booking data: as long as required for accounting and legal purposes.
• Server logs: for a limited period for security and troubleshooting, currently up to ninety (90) days, then deleted or anonymized.
• Program recordings: as long as needed to provide our services, including recorded versions of our programs.

We may keep aggregated or anonymized data, which does not identify anyone, for analytical purposes.

6. Your rights

Under PIPEDA, you have the right to:

• Access the personal information we hold about you. We respond within 30 days, as required by law.
• Correct inaccurate or incomplete information.
• Withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may limit the services we can provide.
• Request deletion of your personal information.

To exercise these rights, contact us directly. We will verify your identity first. You also have the right to complain to the Office of the Privacy Commissioner of Canada.

Email preferences: opt out of non-transactional emails at any time by clicking the "unsubscribe" link in any of these emails, or by contacting us through our contact page.

7. Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Third-party links

Our website may link to third-party sites, such as the payment processor. We are not responsible for their privacy practices. Read the privacy policy of any site you visit.

9. Children's privacy

Our website and services are not intended for children under 16, and our paid programs require participants to be at least 18 (see our Terms and Conditions). We do not knowingly collect personal information from children under 16. If we learn that we have, we will delete it.

10. Changes to this privacy policy

We may update this policy from time to time. Changes are posted on this page with a new "last updated" date. Your continued use of the website after a change means you accept the revised policy.

11. Contact us

If you have questions about this policy or our privacy practices, contact us using our contact page.